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Terms and Conditions

Welcome to AutoScrap Market (the “website or Platform”) brought to you by Sanctuary Auto Ltd (“We”“Us”; and “Our”), a company registered in England and Wales with company number #11104960. Sanctuary Auto Ltd ’s registered office is at 71-75 Shelton Street Covent Garden, London, United Kingdom, WC2H 9JQ.

In these terms of use: “we/us/our” means Sanctuary Auto Limited; “Website” means the AutoScrap Market Website www.autoscrapmarket.co.uk and autoscrapmarket.com or Our Apps; “You“/”Your”/ “User” means the user of the online services.

By accessing the Website, you accept all terms and conditions of usage that apply to the facilities and services provided. You are then legally bound by these terms. We reserve the right to change these Terms from time to time in our sole discretion. Your use of the Platform will be subject to the most recent version of the Terms posted on the Platform at the time of such use. Although we recommend that you read through the Terms available on the Platform from time to time, so that you can be sure that you are aware of the latest version, we will give you reasonable prior notice if we intend to make any changes to these Terms that may be materially to your detriment before such changes take effect.

Contact us

If you would like to contact us about the website, please do so using the following details:

Sanctuary Auto Ltd

71-75 Shelton Street

Covent Garden

London, United Kingdom

WC2H 9JQ

Email:   or

Tel: 0203 723 1817
Mobile: 0778 4204 203

Opening hours: Monday – Friday: 8.30am – 6.00pm

Registration

All visitors do not need to register to browse the platform but you will need to register and create an account in order to access some of the features and services. If you are browsing the Platform and have not yet registered with us, your use of the Platform will still be subject to these Terms.

You will need to register with us in order to sell any Parts, Accessories and scrap vehicles on the Platform. You can register by clicking on the “Register”on home menu or main menu and submitting the information required. You’ll need to provide a valid email address and a password this will allow you to login to the website. Some additional information may also be required from you.

We also allow users to log in to our website using their Facebook and Google account details, by utilising the social media Connect feature. By entering your Facebook and Google log in details you’re granting us permission us to share certain information with Google and Facebook and to display this on AutoScrap Market platforms, so that we can provide you with an enhanced service. For more information on the information that may be shared between us and Facebook please refer to our privacy policy.

You must be at least 18 years old to register and you are only permitted one account on the Platform. By registering with us you are representing and warranting to us that: (i) you are over 18 years old; (ii) you have not previously been banned from the Platform.

You agree that the information supplied with your registration will be truthful, accurate and complete. You also agree that you will not attempt to register in the name of any other individual nor will you adopt any username which we deem to be offensive. All personal information supplied by you as part of the registration process will be protected in line with our Privacy Policy.

It is your responsibility to keep your password secure. You will be responsible and liable for any actions of any person logging into the Platform using your username and password (including, without limitation, any adverts posted on the Platform via your account). You should notify us immediately if you suspect that anyone else knows your password or that anyone has accessed your account without your permission. Unless we have been notified otherwise will be entitled to assume that any person logging into our Platform using your username and password is you.

We may at any time and for any reason refuse to accept a registration from any person.

Access and using the Website

  1. We do not charge any fees for using the platform. Some aspects of the Platform are also made available free of charge, such as placing standard adverts and browsing and searching on the Platform.
  2. We also offer a number of additional features and functionality on the Platform that are only available to users who have paid for our Upgrade service. For more information on these services please see our Upgrade packages.
  3. You agree not to use the Platform or any information or material made available to you on the Platform, in any improper or unlawful manner or in breach of any rule, regulation, legislation or licence that applies to you.
  4. Without limiting the foregoing, you agree that when using the Platform you will not:
    1. harass others or disclose personal information about others that could amount to harassment;
    2. publish, post, upload, store, distribute or disseminate any unlawful, defamatory, infringing, obscene, sexually explicit, harmful, confidential, libellous, hateful, threatening or otherwise illegal material or information, or anything which might constitute a criminal or civil offence;
    3. upload files that contain software or other material which are the Intellectual Property Rights of any third party, or which are protected by rights of privacy or publicity of any third party without having received all necessary consents;
    4. upload files that contain viruses, corrupted files, or any other software or programs that may interfere with or damage the operation of the Platform or any other computer;
    5. impersonate others or create false accounts or adverts on the Platform;
    6. promote any activity that is illegal;
    7. use software or any other means to harvest information from the Platform;
    8. Send chain letters, junk mail, ‘spamming’ material or any other form of bulk communication;
    9. act in contravention of any policies for uploading content and/or posting adverts that we may make you aware of from time to time; or
    10. not do or omit to do anything that, in our opinion: (i) brings us or the Platform into public disrepute, contempt, scandal or ridicule; (ii) damages or puts at risk any other users of the Platform; or (iii) materially prejudices us or the Platform.
  5. You agree to comply with all reasonable instructions that we may give you regarding your use of the Platform.
  6. You are responsible for obtaining (at your own cost) all necessary equipment and telecommunications services required to access and use the Platform.
  7. You agree that we may suspend access to the Platform temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control and we shall not be liable to you in any way for such suspended access.

Posting and Communicating about Advert

  1. All adverts posted to the Platform must be vehicles, auto parts and accessories only or to request for such items.
  2. All adverts posted on the platform are initially (a “Standard Ad”), which can be posted by any registered used without the need to pay for upgrade package. However there are two types of upgrade advert that can be posted on the Platform.
  3. Featured Upgrade: The first advert that can be posted is ”Featured Ads”. The featured Ad can only be posted by buying our Feature Ad or Combo upgrade package. See our Glossary of terms for more definition and explanation.
  4. Bump up Upgrade: The other type of advert is a ”Bump up Ads”. This upgrade can be applied to both Featured Ad and Standard Ad. When applied to advert, it pushes the advert to the top of the search result to allow quick visibility. This upgrade can only be active when a Bump up or combo package is bought.
  5. Combo package:  The combo package allow the combination of Featured and Bump ups.
  6. To post an advert on the Platform click on the “Sell Now” link on the homepage menu and follow the instructions. By posting an advert on the Platform you are representing and warranting (which is a legal promise) to us that:
    1. all the information you include in your advert will be truthful and, to the best of your knowledge and belief, accurate and not in any way misleading;
    2. any photos or videos you include in your advert will be current and accurate representations of the spare parts and accessories you are advertising;
    3. you have all necessary rights and permissions to advertise vehicles for scrap, accessories and auto parts. All adverts must comply with these Terms.
  7. You may not:
    1. post multiple adverts for the same item.
    2. post dummy or fake adverts for vehicles and Parts that aren’t available for sale or aren’t available to be viewed; or
    3. delete an advert and repost it in order to make it appear as “on the top of the result page”.
  8. You are responsible for the content of any adverts you post to the Platform, including any errors, omissions or inaccuracies contained in such adverts. We accept no liability to you or any other person for the content of any adverts posted on our Platform. We advise that you check the content of your advert immediately after posting it to the Platform to ensure you are happy with it. You may edit or remove any adverts you have placed on the Platform at any time by logging into your account and clicking on the My Ads link. For more details on how to do this please refer to the FAQ section.
  9. You agree to only contact advertisers by means of the official “Message advertiser” options available on each advert. For your own security, you must not use any contact details contained within the body of an advert itself or hidden within images.
  10. You may contact other members of the Platform via our on-site messaging system. We do not routinely monitor all communications between Users via our on-site messaging system, but we may use software to track communications and we reserve the right to monitor them in order to investigate any suspected breach of our terms and conditions, any illegal behaviour or any other misuse of our service, or for any other reasonable reason as determined by us from time to time. We reserve the right, in our discretion, to archive or discard communications sent via the messaging system on our Platform after a minimum of fifty six (50) days or otherwise immediately if we feel that the message is unlawful or inappropriate.
  11. We reserve the right to refuse to list or deactivate any advertisements or edit any User Posted Content we deem, in our reasonable discretion, to be in violation of these Terms or which we are instructed to refuse to list or deactivate by any court or law enforcement or regulatory authority. In such cases no refunds will be given. We reserve the right to request proof of your right to post adverts and/or other User posted Content. In the event we: (a) receive any complaints about an advertisement or advertiser; (b) receive notice of an investigation into an advertisement or advertiser by any law enforcement or regulatory authority; or (c) otherwise become aware of any violation of these Terms or any illegal behaviour conducted by an advertiser, we reserve the right to temporarily suspend or deactivate (with or without notice) any advertisement or account in question while we investigate the matter.
  12. We reserve the right to publish any adverts you post to the Platform across the AutoScrap Market network of sites, as well as uploading any adverts that are posted to the Platform to other relevant portal websites from time to time, such as other third-party property search websites. We will never post users’ contact details with their ads on third-party websites.
  13. We allow all users the ability to Renew their ads. Renewing and repost the ad back into the listings as New, and places your ad at the top of the New listings.
  14. All adverts on the Platform contain a public profile of the advertiser. By posting an advert you consent for information such as your age and gender to be included in your profile. To update any of the information shown on your profile, please contact the Customer Services team at 

Subscriptions and Payment Services 

  1. You may Upgrade your advert at any time by purchasing any of the the upgrade packages you want. You can do this through “My Profile” section of our Platform. We currently have three types of upgrade, these are Featured Ads, Bump ups and Combo package. For more information please refer to our glossary of terms and packages.
  2. When you choose the package your account will be charged for a payment for the service. Payments will be processed by our third party payment processor, currently Woo commerce, WorldPay or Stripe, through their secure server or can be made using PayPal or any other payment method as advertised on the Platform from time to time.
  3. You can continue to post free standard adverts at the end of your upgrade package period unless you opt to extend your upgrade period by making a further payment. Note: your advert will automatically return to normal standard advert once the upgrade has expired.
  4. We will only charge you for the upgrade package you have selected.
  5. Once you’ve confirmed the payment to purchase the package, we have sent you a confirmation email confirming your purchase, a contract for the services between you and us will have been formed. You cannot cancel the package subscription services once a part or the full benefits has been used. You may cancel this by contacting us via email, telephone or post. You can therefore only able to cancel if the following conditions are met.
    1. if you cancel your purchase within the first 7 days.
    2. If you make use of any additional services provided to you as part of your purchase.
  6. Refunds will be made via your original method of payment and will usually be processed within 7 working days.

User generated content

  1. “Intellectual Property Rights” means patents, rights in inventions, trademarks and service marks, domain names, registered designs and design rights, copyright (including rights in computer software and databases), database rights, moral rights and any rights of privacy or confidentiality (in each case whether registered or unregistered and for the full period of protection including any extensions, revivals and renewals) and including any applications for the same and the right to apply for any of the foregoing anywhere in the world, and all similar or analogous rights anywhere in the world; and
  2. “User Posted Content” means any information, text, image, photo, audio, video, works of authorship or other content or materials of any kind which are uploaded, posted, published, displayed, transmitted, shared or otherwise made available on the Platform by you or any other user, including any advert or any such content or materials included in any advert.
  1. The Platform includes functionality that enables you to submit or upload User Posted Content directly to the Platform, including, without limitation, by posting adverts on the Platform. By posting any User Generated Content to the Platform you are representing and warranting (which is a legal promise) to us that you have not posted or submitted any User Generated Content to the Platform:
    1. which is confidential, defamatory, offensive, infringing, obscene, sexually explicit, indecent, discriminatory or otherwise unlawful or objectionable;
    2. that you do not own, have the right to post, or for which you do not have the permission of the owner or any other relevant person who may have rights in or connected to such User Generated Content, including any individuals who appear in any photos or other images that you upload to the Platform;
    3. if submitting it to the Platform would be a breach of the Data Protection Act 1998 or any other applicable data protection or privacy legislation; or
    4. if submitting it to the Platform would infringe the Intellectual Property Rights of another person.
  2. You must, by law, ensure that all adverts you post to the Platform contain clear and right details.
  3. You acknowledge that any User Posted Content that you post to the Platform may be seen by other users of the Platform.
  4. You are responsible for your relationship with other members of the Platform. However, we reserve the right, but are not obliged, to monitor disputes between you and other members.
  5. You agree that you shall indemnify and compensate us for any loss, liability, claim, damage or expense (including reasonable legal fees and court fees) suffered by us as a result of:
    1. any breach by you of the warranties and representations
    2. any third party claim against us in connection with any adverts posted to the Platform under your account.

Accuracy of Contents

By using the Website to search for vehicles, you agree that you will only use, reproduce and print materials comprising the results of such searches for your own personal, non-commercial purposes. You must only use the contact details provided by private advertisers to contact them in connection with a genuine enquiry relating to the purchase of the vehicle in question.

Pages contained in the Website may contain technical inaccuracies and typographical errors. The information in these pages may be updated from time to time and may at times be out of date. We do not accept responsibility for keeping the information up to date or liability for any failure to do so.

The material on the Website is only for information purposes. It does not constitute advice and you should not rely on any material on the Website to make (or refrain from making) any decision or take (or refrain from taking) any action.

The Website contains material submitted and created by private and trade dealers and other third parties. We exclude all liability for any illegality arising from or error, omission or inaccuracy in such material.

We give no warranties, conditions, guarantees or representations, express or implied, as to:-

  • the completeness or accuracy of the advice and information contained on the Website or any associated website;
  • the content of the advertisements for vehicles included in our database, including but not limited to the ownership, quality, authenticity of a vehicle or the content more generally including any photographs, compliance with description or fitness for purpose of any such vehicles. Whilst we use reasonable efforts to identify and remove fraudulent advertisements, we cannot guarantee to identify all fraudulent advertisements on the Website.
  • the results of any search of our database or circumstances where there is a limited number of vehicles selected by the search on our database which might meet the searcher’s requirements.

The Website publishes advertisements placed by third parties to advertise their Auto parts and Scrap vehicles and other goods and/or services. We do not own the vehicles or goods advertised for sale on the Website and have no liability for these or for any losses that you may incur as a result of purchasing a Auto Parts and Scrap vehicle or any services advertised by third parties. If you choose to purchase any Auto Parts and Scrap vehicle or any services for sale by third parties on the Website, the contract will be between you and the third party advertiser and not with us. You are responsible for taking steps to safeguard you and your money before contacting a seller and/or making a purchase. Advice on buying a vehicle and Parts safely is provided here. If you see anything suspicious please or believe an advertisement to be fraudulent, please report it to us immediately so we can investigate.

Omission and Disclaimer

  1. We do not make any representation or warranty of any kind, either express or implied in relation to the Platform or any content, products and services provided through it including, without limitation, any warranties in relation to fitness for a particular purpose or in relation to the quality, completeness, accuracy or reliability of the Platform and all content, products and services provided through it.
  2. Without limiting the generality of the foregoing you acknowledge and agree that any parts, vehicles, or accessories  provided by our members and not by us. We have no control over, nor accept any responsibility or liability for, any such arrangements or issues you may encounter with them.
  3. We do not inspect any of the parts, vehicles, or accessories that feature in adverts on our Platform. We strongly advise you to inspect parts, vehicles, or accessories thoroughly before you make any binding commitments in respect of any parts, vehicles, or accessories listed on our Platform.
  4. The information made available on the Platform, whether posted by us or by any other users, is provided for information purposes only. We cannot guarantee that any adverts or other information provided on the Platform will be correct, accurate, up to date or meet your needs or requirements. The information provided on the Platform is not intended to be professional or legal advice of any kind and should not be relied on as such. Any reliance you place on any materials or information made available on the Platform is entirely at your own risk.
  5. Although we do our utmost to ensure a reliable service we do not guarantee that the Platform will always be available or error free, that defects will be corrected, or that the Platform or the server that makes it available are or will be always free of viruses or other harmful components.
  6. Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. Please check the local laws of the jurisdiction in which you are resident to determine the extent to which any implied warranties may be relevant to our legal relationship with you.
  7. Nothing in these Terms is intended to disclaim or exclude any warranty or liability that cannot be disclaimed or excluded by operation of applicable law.
  8. We reserve the right to withdraw or discontinue any product or service at any time at our sole discretion.

Copyright and Intellectual Property

  1. We do not claim any ownership of any Intellectual Property Rights in the User Posted Content that you or any other user posts to the Platform. After posting any User Posted Content you retain all rights of ownership in it and you may use the User Generated Content in any way you choose (provided it does not breach these Terms).
  2. By submitting any User Posted Content to the Platform you automatically grant us the indefinite right to reproduce, display, modify, manage, distribute and store such User Posted Content as part of the Platform or as part of any materials used to promote or advertise the Platform anywhere in the world.
  3. We will not be under any obligation whatsoever to pay you for any of the User Posted Content you upload to the Platform.
  4. Save in respect of the User Posted Content, all Intellectual Property Rights in and to the Platform and all content and materials contained on the Platform are owned by and shall remain owned by us or our licensors. You may view, use, download and print any materials and information made available to you through the Platform subject to the following conditions:
    1. the material may only be used for your personal non-commercial use;
    2. the material shall not be reproduced or included in any other work or publication in any medium;
    3. the material may not be modified or altered in any way;
    4. the material may not be distributed or sold to any third party; and
    5. you may not remove any copyright or other proprietary notices contained in the material.
  5. These Terms are not intended to prevent you recording in manual form any individual item of information, or disclosing any individual item of information, free of charge, to friends or relations for non-commercial purposes, provided you take all reasonable steps to ensure that any person to whom you may disclose that information complies with these Terms.

Liability

We are not in any way or form liable for death or personal injury caused by negligence any loss suffered by you as a result of your reliance on any fraudulent misrepresentation made by us. This also includes breach of your legal rights as a consumer in relation to the services or products provided by us or any other liability which may not be limited or excluded by applicable law.

We shall not be liable for any indirect loss, claim or damage, or any punitive, special, incidental or consequential damages of any kind; or any direct or indirect loss of profit, anticipated savings, opportunity or business and loss, corruption or damage to data, in each case whether based in contract, tort, strict liability, or otherwise, which arises out of or is in any way connected with any use of this Platform or the services provided through it. We shall therefore not be liable for any failure or delay in the use of any component of the Platform or any service including, without limitation. This includes unavailability of the Platform or the services provided through it irrespective of the duration of any period of unavailability any use of or reliance upon any adverts, information, material, or other products or services offered through the Platform.

Removal notice and Procedure

Even though we take every reasonable steps to scan adverts that are posted to our Platform for spam and scams, we do not actively monitor all the adverts and other User Posted Contents on the Website. We do not therefore accept any responsibility or liability for any User Posted Contents on the Website.

Please we will appreciate that you let us know if other members posted have posted any adverts or contents that are inaccurate, inappropriate, offensive. You may notify us by contacting us at .

We may, without notice, remove any adverts or other User Posted Content on the Platform that, in our sole judgement, violates these Terms or may be offensive, illegal, inaccurate, misleading or may violate the rights, or harm or threaten the safety of any person. For the avoidance of doubt, any decision we make in connection with the removal of any adverts or other User Generated Content from the Platform is final and we accept no liability to you in respect of any such decision.

  1. To the fullest extent permitted by applicable law and, except as expressly provided in these Terms, the Platform and all content, products and services provided through it are provided on an “as is” basis. We do not make any representation or warranty of any kind, either express or implied (whether by common law, custom, statute or otherwise), in relation to the Platform or any content, products and services provided through it including, without limitation, any warranties in relation to fitness for a particular purpose or in relation to the quality, completeness, accuracy or reliability of the Platform and all content, products and services provided through it.
  2. Without limiting the generality of the foregoing you acknowledge and agree that any parts, vehicles, or accessories are provided by our members and not by us. We have no control over, nor accept any responsibility or liability for, any such arrangements or issues you may encounter with them.
  3. We do not inspect any of the parts, vehicles, or accessories that feature in adverts on our Platform. We strongly advise you to inspect parts, vehicles, or accessories  thoroughly before you make any binding commitments in respect of any parts, vehicles, or accessories  listed on our Platform.
  4. The information made available on the Platform, whether posted by us or by any other users, is provided for information purposes only. We cannot guarantee that any adverts or other information provided on the Platform will be correct, accurate, up to date or meet your needs or requirements. The information provided on the Platform is not intended to be professional or legal advice of any kind and should not be relied on as such. Any reliance you place on any materials or information made available on the Platform is entirely at your own risk.
  5. Although we do our utmost to ensure a reliable service we do not guarantee that the Platform will always be available or error free, that defects will be corrected, or that the Platform or the server that makes it available are or will be always free of viruses or other harmful components.
  6. Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. Please check the local laws of the jurisdiction in which you are resident to determine the extent to which any implied warranties may be relevant to our legal relationship with you.
  7. Nothing in these Terms is intended to disclaim or exclude any warranty or liability that cannot be disclaimed or excluded by operation of applicable law.
  8. We reserve the right to withdraw or discontinue any product or service at any time at our sole discretion.

Service and membership termination

  1. We may remove the Platform or cease the provision of any of the services made available through it, or terminate your membership of the Platform, at any time in our sole discretion for any reason whatsoever.
  2. In the event that we remove the Platform or terminate your account through no fault of your own and in circumstances where you have not breached these Terms you will be entitled to a refund for any unused subscription fees that you have pre-paid to us.
  3. We may in our absolute discretion either suspend or terminate any accounts which we deem to be in violation of any of these Terms. If you are found to have breached these Terms and we choose to terminate your account you will not be entitled to a refund of any subscription fees you have pre-paid to us.
  4. You may de-activate (either temporarily or permanently) your account with us at any time by notifying us that you wish to do so at the following email address .

Links and Third party sites

The Website contains hypertext links to websites that are not operated by us or by our associated companies. We make no guarantees, warranties or representations whatsoever about any third party websites that you may access through this Platform, or any services that may be provided through such third party websites. Please note that any third party websites that you may access by clicking on a link available on our Platform are in no way approved, vetted, checked or endorsed by us and you agree that we shall not be responsible or in any way liable to you for the content, accuracy, compliance with relevant laws or accessibility of any information, data, advice or statements or for the quality of any products or services available on such third party websites. We do not control such websites and are not responsible for their content. In addition, please note that your use of any such third party website may be subject to that third party’s additional terms and conditions.

Data Protection and Privacy

We will only use any personal information that we may collect about you in accordance with our privacy policy. Our privacy policy is an important part of these Terms and it is important that you read it. By accepting these Terms you also accept and consent to our use of your personal data in accordance with our privacy policy.

General

We reserve the right to assign or subcontract any or all of our rights and obligations under these terms of use to a third party. If we exercise this right, we shall name the assignee or subcontractor on the Website and you will be entitled to terminate the account within 5 working days. You may not without our prior written consent assign or dispose of any rights or obligations arising under these terms of use.

These terms of use of access together with our privacy policy contain the entire agreement and understanding between the parties relating to the Website, and supersede any and all prior agreements, arrangements, statements and understandings, except for any fraud or fraudulent representation by either party. We exclude all representations and warranties relating to access to use of the Website, whether they are statutory or otherwise, as far as is possible by law.

If any of these terms of use shall be held to be invalid or unenforceable, it shall not affect the enforce-ability of any of the remaining provisions. These terms of use shall be governed by and in accordance with English law and subject to the exclusive jurisdiction of the English Courts. If you do not agree to obey these terms of use you must stop using the Website immediately.

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