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Frequently Asked Questions

We have put together a few most asked questions by our users. Please feel free to contact us for any more issues which are not covered here.

Can i really connect with dealers and find Auto Parts for free?

Yes, exactly, AutoScrapMarket is absolutely free! Are you tired of searching through junk yards, calling up Scrap yard and going through hundreds of part dealer website? Then this is the best place to be. It is a Market Place for buying, selling and exchanging your used car parts, accessories and scrap vehicles.

Do you have an account and ready to post an ad? It couldn’t be easier. Click the ‘Sell Now’ button, top right on the website or Plus (+) button on our app, and let the ad template guide you through. Choose your category and subcategory carefully, and be specific – it will help you get more views when people search. Enter your location, describe your item, Add Photos to your items and you’re ready to publish. Once you’ve created your ad, you can track it and the responses it gets in My Dashboard. Ensure you make note of your Ad ID. It will help us find your ad right away if you ever need to contact us. Even when your ad is live, you’re still in control. You can edit everything except subscription package you’ve added. Are you ready to Sell? Best of luck.

Editing your Ad is very easy, simply Click on the profile Image or go to the menu on our app Click "Profile''. This will take you to your Profile page. Click "My ADS'' section to show all your Ads. Then Click on the pencil icon to begin editing your Ads. Remember you are always in control of your adverts even after posting it. Any issues you can contact us for help.

Your Adverts are automatically posted on the site. Export the certificate for that key to PEM format:

We don’t own, buy or sell any of the Spare parts and Scrap Cars on the website. AutoScrap Market is a platform for selling and buying between our users. Although we may advertise on behave of our clients, however all Vehicles, Parts and accessories listed are own by sellers and users of the website.

Searching for a Spare part or Vehicles on our website and Apps is quick and easy. You can use the quick form on the home page or click on the relevant items on the Menu e.g Car Parts. This will take you to the result page where you can refine and sort the results. You can refine your result much wider and accurately using the filter search form on the left side of the page.

Yes, you can add an advert as favourites or save for later by clicking on the star Favourite link on top of the picture on the advert page. The advert will be saved to your profile where you can view it later.

'Bump Ups' is a subscription feature that allow you to move your advert back to the top of the result page on the lists. it costs just about £0.99 and will last for up to 7 days once applied.

All users can add up to 9 photos to their advert free of charge. You'll need to be logged in to your account to do this.

Follow this steps:

  1. locate the advert you want to add photos to by selecting 'My Profile' and then 'My Ads' on the navigation bar under the profile picture.
  2. Click on the pencil icon on the advert to edit it. This will redirect you to the initial submission post form. Click next to skip to the second step.
  3. You will then see the add photo field. Click anywhere in the Box to add another photo. Repeat the click to add up to 9 photos.
  4. Click the 'Browse' button. This will open a pop-up window where you can locate and select the photo you want to add.
  5. Highlight the photo you want to add and click 'open' or you can 'drag and drop' or select 9 photos at once to add them. Click the 'upload' button
  6. Once you have uploaded the pictures click next to progress to the final step to Submit the advert.
  7. Once you have all your photos uploaded you can change the order the way they appear. To change the order of the photos, open the advert to view it, then click on the rearrange link on the top of the advert details page. Click and hold a photo and drag it to its preferred position. Do not forget to click rearrange button to rearrange it.

If you want to have more than one advert live on the site you'll you ca do this free of charge. You can do this by posting the advert individually. However, we do not permit duplicated advert and any duplicated advert will be removed.

  1. Log in and go to 'My Profile'
  2. Click 'My Ads' on the bar under the profile picture
  3. Click on cross (X) to 'Deactivate Ad'

Deactivating your ad will meant that any featured or subscription activated on the advert will be lost. Please contact us for help to retain your subscription.

No, at AutoScrapMarket, we take our users privacy very serious and therefore we do not share contact details with other third party. The information you provided on your account details are only visible to users that click on your account. If you don’t want anyone to see your contact details you can hide this in the profile page.

To contact any seller just click on 'Send message' to send them a message. If they've provided their number, click on our 'Call now' on our App. If you are on our websites,  click 'Show Phone number' to reveal seller number. You'll find these in the contact box on the right of their advert. Please be aware that you may be contacted by users for different reasons. Please note you must register or login to show users phone number.

When you contact a AutoScrapMarket user via the messaging system, the following happens:

  • Your message is sent to the user's AutoScrapMarket inbox
  • We also send an email to their personal email address to let them know they have a message

Should you find a Suspicious information or a product looks suspicious on our site or App Platforms. Please we'd like to ask you to report this directly through to us. You can email us at scam@autoscrapmarket.co.uk or find a report Link on top of the advert page or by contacting us with the advert title as a subject. We endeavour to respond to this issue ASAP. In order to do so please scroll all the way down on a product and tap on “report this item”. Afterwards, you'll find a list with all the reasons you can choose from. Alternatively, please contact us through email- Please pick your reason carefully. It is important to keep in mind that your account can be restricted by reporting something without any real reason or by abusing the function.

I have received an unjustified review. Can it be deleted? Have you received a bad review even though everything worked out great with the deal? Then please get in touch with us via the contact form and we will look into the case. If the review has been given unjustly from our point of view, we will remove it and inform you.

We obviously would love to keep you with us as a user! However if you really want to leave us, please E-mail us with your user information (E-mail and username) at contact@autoscrapmarket.co.uk. You can also do this through contact us page. We kindly as you to please provide us with a simple reason why you will like to delete your account - your feedback helps us improve our site and app!

You can receive your Password by clicking on the forget password link. otherwise kindly contact us with and state your username or email and we will recover it for you.

The best you can do for us is to Share your positive experience with friends and family and like us on Facebook, Twitter and leave a 5-Star reviews on our apps. If you even have your own blog or homepage we would appreciate it if you write about your positive experience with AutoScrapMarket.

Yes AutoScrapMarket gives you total control of your messages. You just need to go to your profile or dashboard to see all conversations.

Need help? Contact Us

If you need any help, use the email or contacts below.

contact@autoscrapmarket.co.uk

0203 723 1817 - Office
0778 4204 203 - Mobile

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